000 | 00557nam a2200181Ia 4500 | ||
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003 | OSt | ||
005 | 20140320183744.0 | ||
008 | 110309s9999 xx 000 0 und d | ||
020 | _a81-315-0327-5 | ||
082 |
_b9189 _a658.8(SER) |
||
100 |
_aHOFFMAN DOUGLAS K;JOHNSON EG; _912721 |
||
245 | _a"SERVICES MARKETING:OPERATIONS, MANAGEMENT AND STRATEGY" | ||
260 |
_bTHOMSON SOUTH-WESTERN _aSINGAPORE _c2006 |
||
300 | _a588 | ||
530 | _a920 | ||
653 | _a"MARKETING MANAGEMENT,SERVICE MARKETING,SERVICES MANAGEMENT,SERVICES MARKETING" | ||
942 |
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||
999 |
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