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008 110309s9999 xx 000 0 und d
020 _a978-81-312-1435-0
082 _b9803
_a658.812
100 _aKNOX SIMON;PAYNE ADRIAN;STAN MAKLAN;
245 _aCUSTOMER RELATIONSHIP MANAGEMENT:MODERN TRENDS AND PERSPECTIVES
260 _bBUTTERWORTH-HEINEMANN
_aUSA
_c2008
300 _a302
530 _a1011
653 _a"CUSTOMER RELATIONSHIP MANAGEMENT,CUSTOMER RELATIONSHIP MANAGEMENT,CRM,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION, INDIA"
942 _cBK
999 _c20332
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952 _w2011-03-11
_p1119803
_r2011-07-02
_40
_eSWAMI BOOK HOUSE
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_o658.812 / KNO / 9803
_d2008-06-18
_70
_g450.00
_yBK
_a1