| 000 | 00792nam a2200169Ia 4500 | ||
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| 008 | 110309s9999 xx 000 0 und d | ||
| 020 | _a978-81-7649-360-4 | ||
| 082 |
_b9821 _a658.812 |
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| 100 | _aPHELPS GRAHAM ROBERT; | ||
| 245 | _aCUSTOMER RELATIONSHIP MANAGEMENT:MODERN TRENDS AND PERSPECTIVES | ||
| 260 |
_bVIVA BOOKS PRIVATE LTD _aNEWDELHI _c1998 |
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| 300 | _a230 | ||
| 530 | _a1015 | ||
| 653 | _a"CUSTOMER RELATIONSHIP MANAGEMENT,CUSTOMER RELATIONSHIP MANAGEMENT,CRM,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION,CUSTOMER RELATIONSHIP MANAGEMENT,CRM, CONSUMER SATISFACTION, INDIA" | ||
| 942 | _cBK | ||
| 999 |
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| 952 |
_w2011-03-11 _p1119821 _r2011-07-02 _40 _eVAKRATUNDA BOOK HOUSE _00 _b1 _10 _o658.812 / PHE / 9821 _d2008-06-23 _70 _g250.00 _yBK _a1 |
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