000 | 00672nam a2200169Ia 4500 | ||
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008 | 110309s9999 xx 000 0 und d | ||
020 | _a81-265-1007-2 | ||
082 |
_b10235 _a658.812 |
||
100 | _aROBERT SCOBLE;SHEL ISRAEL; | ||
245 | _aNAKED CONVERSTIONS:HOW BLOGS ARE CHANGING THE WAY BUSINESSES TALK WITH CUSTOMERS: | ||
260 |
_bJOHN WILY AND SONS PVT LTD _aNEWDELHI _c2006 |
||
300 | _a251 | ||
530 | _a17 | ||
653 | _a"CUSTOMER,CUSTOMER RELATIONSHIP MANAGEMENT" | ||
942 | _cBK | ||
999 |
_c20764 _d20764 |
||
952 |
_w2011-03-11 _p11110235 _r2011-07-02 _40 _eEDUCATIONAL BOOKS & PERIODICALS _00 _b1 _10 _o658.812 / ROB / 10235 _d2008-09-26 _70 _g349.00 _yBK _a1 |