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| 245 | _aNAKED CONVERSTIONS:HOW BLOGS ARE CHANGING THE WAY BUSINESSES TALK WITH CUSTOMERS: | ||
| 260 |
_bJOHN WILY AND SONS PVT LTD _aNEWDELHI _c2006 |
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| 300 | _a251 | ||
| 530 | _a17 | ||
| 653 | _a"CUSTOMER,CUSTOMER RELATIONSHIP MANAGEMENT" | ||
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