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008 110309s9999 xx 000 0 und d
020 _a978-81-203-3579-0
082 _b10859
_a658.4
100 _aHORRELL E D;
245 _aTHE KINDNESS REVOLUTION:THE COMPANY-WIDE CULTURE SHIFT THAT INSPIRES PHENOMINAL CUSTOMER SERVICE:
260 _bPHI LEARNING PRIVATE LIMITED
_aNEW DELHI
_c2008
300 _a198
530 _a950
653 _aORGANISATIONAL CULTURE
942 _cBK
999 _c21388
_d21388
952 _w2011-03-11
_p11110859
_r2011-07-02
_40
_eBOOKS WORLD
_00
_b1
_10
_o658.4 / HOR / 10859
_d2008-12-22
_70
_g450.00
_yBK
_a1