| 000 | 00679nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 110309s9999 xx 000 0 und d | ||
| 020 | _a978-0-07-022174-1 | ||
| 082 |
_b11088 _a658.4092 |
||
| 100 | _aMICHELLI JOSEPH A; | ||
| 245 | _aTHE NEW GOLD STANDARD:5 LEADERSHIP PRINCIPLES FOR CREATING A LEGENDARY CUSTOMER ... | ||
| 260 |
_bTATA MC-GRAW HILL PUBLISHING COMPANY LTD _aNEW DELHI _c2008 |
||
| 300 | _a284 | ||
| 530 | _a2451 | ||
| 653 | _a"HOTEL MANAGEMENT,LEADERSHIP,SERVICE MANAGEMENT" | ||
| 942 | _cBK | ||
| 999 |
_c21617 _d21617 |
||
| 952 |
_w2011-03-11 _p11111088 _r2011-07-02 _40 _eSWAMI BOOK HOUSE _00 _b1 _10 _o658.4092 / MIC / 11088 _d2009-01-22 _70 _g750.00 _yBK _a1 |
||