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008 | 110309s9999 xx 000 0 und d | ||
020 | _a978-0-7432-3156-5 | ||
082 |
_b11667 _a658 |
||
100 | _aDAVID DAVID MAISTER; | ||
245 | _aMANAGING THE PROFESSIONAL SERVICE FIRM: | ||
260 |
_bSIMON AND SCHUSTER UK LTD _aLONDON _c2003 |
||
300 | _a376 | ||
530 | _a4691 | ||
653 | _aSERVICES MANAGEMENT | ||
942 | _cBK | ||
999 |
_c22198 _d22198 |
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952 |
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