000 00634nam a2200229Ia 4500
003 OSt
005 20140319180748.0
008 110309s9999 xx 000 0 und d
020 _a978-81-7758-450-9
082 _a658.8(SER)
100 _aLOVELOCK, CHRISTOPHER
_912661
245 _aSERVICES MARKETING
_bPEOPLE, TECHNOLOGY, STRATEGY"
250 _a5
260 _bPEARSON EDUCATION ASIA
_aDEHLI
_c2006
300 _a594 P.
_bPAPER
530 _aWHIN000001
650 _aSERVICE MARKETING
_912662
653 _aSERVICES MARKETING
700 _a WIRTZ, JOCHEN;
_912663
700 _aCHATTERJEE, JAYANTA
_912664
942 _cBK
_2ddc
999 _c22241
_d22241