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| 008 | 110309s9999 xx 000 0 und d | ||
| 020 | _a978-81-7722-371-2 | ||
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_b12067 _a658.812 |
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| 100 | _aGUPTA RUCHI;MISHRA ANIL; | ||
| 245 | _aCUSTOMER SERVICE IN RETAILING: | ||
| 260 |
_bBIZTANTRA _aNEWDELHI _c2009 |
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| 300 | _a328 | ||
| 530 | _a77 | ||
| 653 | _a"CUSTOMER SERVICES ,CUSTOMER SATISFACTION,RETAILING MANAGEMENT" | ||
| 942 | _cBK | ||
| 999 |
_c22598 _d22598 |
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| 952 |
_w2011-03-11 _p11112067 _r2011-07-02 _40 _eBOOKS WORLD _00 _b1 _10 _o658.812 / GUP / 12067 _d2009-06-08 _70 _g225.00 _yBK _a1 |
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