000			00684nam a2200169Ia 4500
008			110309s9999 xx 000 0 und d
020			_a978-1-57851-899-9
082			_b12964 _a658.45
100			_aWEEKS HOLLY;
245			_aFAILURE TO COMMUNICATE:HOW CONVERSATIONS GO WRONG AND WHAT YOU CAN DO TO RIGHT THEM
260			_bHARVARD BUSINESS PRESS _a"BOSTON, MASSACHUSETTS" _c2008
300			_a240
530			_a2009\CRB\0
653			_a"BUSINESS COMMUNICATION,CONVERSATION,ORAL COMMUNICATION"
942			_cBK
999			_c23495 _d23495
952			_w2011-03-11 _p11112964 _r2011-07-02 _40 _eBOOK WORLD ENTREPRISE _00 _b1 _10 _o658.45 / WEE / 12964 _d2009-10-29 _70 _g750.00 _yBK _a1