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020 _a978-81-314-1887-1
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245 _aCUSTOMER RELATIONSHIP MANAGEMENT IN RETAIL:
260 _bICFAI BOOKS
_aHYDERABAD
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300 _a184
530 _a513
653 _a"CUSTOMER RELATIONSHIP MANAGEMENT,RETAIL INDUSTRY"
700 _aGHOSE AMITABHA;
942 _cBK
999 _c23987
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952 _w2011-03-11
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