000 00503 a2200169 4500
003 OSt
005 20130112180743.0
008 120124t xxu||||| |||| 00| 0 eng d
100 _aMR. AMRISH KADAM
_92257
245 _aTO ANALYSE CUSTOMER'S COMPLAINTS AND PROCEDURE OF HANDLING THEM
250 _a2009-2012
_bMF-09-22
300 _bHARD
_eCD
500 _aINTERNAL GUIDE: PROF. RITU SINHA
653 _aCUSTOMER'S COMPLAINTS
942 _2ddc
_cPR
999 _c27435
_d27435