000 00464 a2200169 4500
003 OSt
005 20130114181514.0
008 120127t xxu||||| |||| 00| 0 eng d
100 _aMR. CHANDERPRAKASH MITTAL
_92340
245 _aCUSTOMER RELATION MANAGEMENT
250 _a2009-2012
_bMI-08-03
300 _bHARD
_eCD
500 _aINTERNAL GUIDE: PROF. PRAKASH JAGDALE
653 _aCRM
942 _2ddc
_cPR
999 _c27519
_d27519