| 000 | 00644 a2200205 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20120328173648.0 | ||
| 008 | 120328t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a978-87-309-1865-8 | ||
| 082 | _a658.812 | ||
| 100 | _aCONLOW, RICK | ||
| 245 |
_aSUPERSTAR CUSTOMER SERVICE _bIT'S ALL ABOUT CARE |
||
| 260 |
_bVIVA BOOKS _c2011 _aNEW DELHI |
||
| 300 |
_aI, 102 P. _bPAPER |
||
| 440 |
_92486 _aVIVA-CRISP FIFTY-MINUTE SERIES KNOW HOW RIGHT NOW |
||
| 653 | _aCUSTOMER RELATIONSHIP MANAGEMENT | ||
| 700 | _aWATSABAUGH, DOUG | ||
| 942 |
_cBK _2ddc |
||
| 999 |
_c27910 _d27910 |
||