000 00566 a2200181 4500
003 OSt
005 20120719175438.0
008 120511b xxu||||| |||| 00| 0 eng d
020 _a978-81-203-4531-7
082 _a658.4038
100 _aDUBEY, SANJIVA SHANKAR
_93204
245 _aIT SERVICES BUSINESS MANAGEMENT:
_bCONCEPTS, PROCESSES AND PRACTICES
260 _bPHI LEARNING PRIVATE LIMITED
_c2012
_aNEW DELHI
300 _aXVI,201 P.
_bPAPER
653 _aIT SERVICES
942 _2ddc
_cBK
999 _c28235
_d28235