000 | 00507 a2200181 4500 | ||
---|---|---|---|
003 | OSt | ||
005 | 20120712164549.0 | ||
008 | 120712b xxu||||| |||| 00| 0 eng d | ||
020 | _a978-93-5023-512-6 | ||
082 | _a658 | ||
100 |
_aPODDAR, SANDEEP _93581 |
||
245 | _aMANAGEMENT OF SERVICES | ||
260 |
_bSHROFF PUBLICATIONS PVT. LTD. _c2011 _aMUMBAI |
||
300 |
_a330 P. _bPAPER |
||
653 | _aSERVICE MANAGEMENT | ||
942 |
_2ddc _cBK |
||
999 |
_c28377 _d28377 |