000 00615 a2200169 4500
008 121106b xxu||||| |||| 00| 0 eng d
020 _a978-193666109-1
082 _a658.8342
100 _aGOLDFAYN, ALEX L
_94867
245 _aEVANGELIST MARKETING
_b WHAT APPLE, AMAZON, AND NETFLIX UNDERSTAND ABOUT THEIR CUSTOMERS ( THAT YOUR COMPANY PROBABLY DOESN'T)
260 _bBENBELLA BOOKS, INC.
_c2011
_aDALIAS
300 _a260 P.
_bHARD
650 _aCONSUMER BEHAVIOUR
_94868
650 _aCONSUMER SATISFACTION
_94869
942 _2ddc
_cBK
999 _c28930
_d28930