000			01411 a2200181 4500
008			121204b xxu||||| |||| 00| 0 eng d
020			_a978-81-317-1872-8
082			_a651.7
100			_aCHATURVEDI, P.D _95053
245			_aBUSINESS COMMUNICATION _b: CONCEPTS, CASES, AND APPLICATIONS
250			_a2
260			_bPEARSON EDUCATION LIMITED _c2011 _aDELHI
300			_aXXII, 332 P. _bPAPER
505			_aTable of Content Preface PART 1 THEORY OF BUSINESS COMMUNICATION The Profile of an Effective Communicator: A Case Study 1.Nature and Process of Communication 2.Organizational Communication 3.Intercultural Communication Skills PART 2 FORMS OF BUSINESS COMMUNICATION 4.Oral Communication 5.Conversation Skills 6.Listening 7.Non-verbal Communication 8.Written Business Communication PART 3 TYPES OF WRITTEN BUSINESS COMMUNICATION 9.Business Letters, Memos and E-mails 10.Report Writing PART 4 APPLICATIONS OF BUSINESS COMMUNICATION 11.Presentation Skills 12.Negotiation Skills 13.Business Etiquette 14.CVs, Personal Interviews, and Group Discussions 15.Writing a Summer Project Report 16.Written Analysis of Cases Appendix 1: Grammar, Usage, and Style Appendix 2: The Process of Research Appendix 3: A Sample Report
650			_2BUSINESS COMMUNICATION _95054
942			_2ddc _cBK
999			_c28964 _d28964