| 000 | 00326nam a22001097a 4500 | ||
|---|---|---|---|
| 008 | 121123b xxu||||| |||| 00| 0 eng d | ||
| 100 |
_aELLIS; LEN, SETHI; RAJAT _95025 |
||
| 245 | _aPREEMPTIVE CRM RRETAINING CUSTOMERS WHEN COMPETITION EMULATES | ||
| 300 | _a1 | ||
| 653 | _aCUSTOMER RELATIONSHIP MANAGEMENT | ||
| 942 |
_2ddc _cAV |
||
| 999 |
_c29193 _d29193 |
||