000 00341nam a22001217a 4500
008 121206b xxu||||| |||| 00| 0 eng d
100 _aCNBC TV 18
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245 _aSTRATIGIES FOR BECOMING A CUSTOMER FOCUSED ORGANISATION
260 _aMUMBAI
_bCNBC TV 18
300 _a1
653 _aCUSTOMER RELATIONSHIP MANAGEMENT
942 _2ddc
_cAV
999 _c29287
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