000 | 00341nam a22001217a 4500 | ||
---|---|---|---|
008 | 121206b xxu||||| |||| 00| 0 eng d | ||
100 |
_aCNBC TV 18 _95249 |
||
245 | _aSTRATIGIES FOR BECOMING A CUSTOMER FOCUSED ORGANISATION | ||
260 |
_aMUMBAI _bCNBC TV 18 |
||
300 | _a1 | ||
653 | _aCUSTOMER RELATIONSHIP MANAGEMENT | ||
942 |
_2ddc _cAV |
||
999 |
_c29287 _d29287 |