| 000 | 00358nam a22001217a 4500 | ||
|---|---|---|---|
| 008 | 121211b xxu||||| |||| 00| 0 eng d | ||
| 100 |
_aLON; ELLIS, SETHI; RAJAT _95356 |
||
| 245 | _aPREEMPLINE CRM RETAINING CUSTOMER WHEN COMPETITION EMULATES | ||
| 260 |
_aNEW DELHI _bAIMA |
||
| 300 | _a1 | ||
| 653 | _aCUSTOMER RELATIONSHIP MANAGEMENT | ||
| 942 |
_2ddc _cAV |
||
| 999 |
_c29374 _d29374 |
||