000 00319nam a22001217a 4500
008 121212b xxu||||| |||| 00| 0 eng d
100 _aTHE ECONOMIC TIMES
_95377
245 _aCUSTOMER SERVICE
260 _aMUMBAI
_bTIMES MULTIMEDIA
300 _a1
653 _aCUSTOMER RELATIONSHIP MANAGEMENT
942 _2ddc
_cAV
999 _c29392
_d29392