000 00353nam a22001217a 4500
008 121213b xxu||||| |||| 00| 0 eng d
100 _aPERFORMANCE RESEARCH ASSOCIATES
_95413
245 _aDELIVERING KNOW YOUR SOCK OFF SERVICE CD - 1
260 _aMINNEAPOLIS
_bAMACOM
300 _a1
653 _aCUSTOMER RELATIONSHIP MANAGEMENT
942 _2ddc
_cAV
999 _c29425
_d29425