| 000 | 00726nam a22001577a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20190610162716.0 | ||
| 008 | 140530b xxu||||| |||| 00| 0 eng d | ||
| 100 |
_aSRIVASTAVA, MEDHA,: RAI, ALOK KUMAR _913676 |
||
| 245 |
_aAN INVESTIGATION INTO SERVICE QUALITY-CUSTOMER LOYALTY RELATIONSHIP: THE MODERATING INFLUENCES _cSRIVASTAVA, MEDHA |
||
| 260 |
_aCALCUTTA _bINDIAN INSTITUTE OF MANAGEMENT _c8 MARCH 2014 |
||
| 300 |
_a11-31 _bPAPER |
||
| 650 |
_aSERVICE QUALITY, CUSTOMER LOYALTY, TRUST, COMMITMENT, CORPORATE IMAGE, SWITCHING COST, MODERATING EFFECT _913677 |
||
| 942 |
_2ddc _cJA-ARTICLE |
||
| 999 |
_c32580 _d32580 |
||
| 773 | 0 |
_044276 _938675 _a _b _dIndia Institute of Management Culcatta Culcatta _o5552525 _tDecision Vol 41 _w _x0304-0941 _z |
|