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008 150210s9999 xx 000 0 und d
020 _a9788174464774
082 _a658.8(SER)/ BHA/ 24677
_bBHA
100 _aBhattacharjee, C
245 _aServices Marketing
_bConcepts, planning and implementation
260 _bExcel Books
_aNew Delhi
_c2010
300 _a696
650 _aServices Marketing
999 _c38788
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