000			02674nam a2200205Ia 4500
003			OSt
005			20150810174103.0
008			150210s9999 xx 000 0 und d
020			_a8126507497
082			_a658.4092 _bMAR
100			_aMarquardt, Michael _918580
245			_aLeading With Questions _bHow Leaders Find The Right Questions By Knowing What To Ask _cMarquardt, Michael
260			_bWiley India Pvt Ltd. _aNew Delhi _c2007
300			_aVIII, 216
505			_aTable of Contents Introduction 1 Part I The Power of Questions 1 An Underused Management Tool 11 2 Benefits of a Questioning Culture 31 Part II Asking Questions Effectively 3 Why We Have Trouble with Questions 63
520			_aDescription Many leaders are unaware of the amazing power of questions. Our conversations may be full of requests and demands, but all too often we are not asking for honest and informative answers, and we don’t know how to listen effectively to responses. When leaders start encouraging questions from their teams, however, they begin to see amazing results. Knowing the right questions to ask—and the right way to listen—will give any leader the skills to perform well in any situation, effectively communicate a vision to the team, and achieve lasting success across the organization. Thoroughly revised and updated, Leading with Questions will help you encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and more. Michael Marquardt reveals how to determine which questions will lead to solutions to even the most challenging issues. He outlines specific techniques of active listening and follow-up, and helps you understand how questions can improve the way you work with individuals, teams, and organizations. This new edition of Leading with Questions draws on interviews with thirty leaders, including eight whose stories are new to this edition. These interviews tell stories from a range of countries, including Singapore, Guyana, Korea, and Switzerland, and feature case studies from prominent firms such as DuPont, Alcoa, Novartis, and Cargill. A new chapter on problem-solving will help you apply questions to your toughest situations as a leader, and a new “Questions for Reflection” section at the end of each chapter will help you bring Marquardt’s message into all of your work as a leader. Now more than ever, Leading with Questions is the definitive guide for becoming a stronger leader by identifying—and asking—the right questions.
650			_aLeadership _918581
942			_2ddc _cBK
999			_c39163 _d39163