000			02301nam a2200193Ia 4500
003			OSt
005			20150808175652.0
008			150210s9999 xx 000 0 und d
020			_a8179921069
082			_bBLA _a658.4053
100			_aBlackard, Kirk and Gibson, James W _918557
245			_aCapitalizing On Conflict _bstrategies and practices for turning conflict to synergy in organizations _cBlackard, Kirk
260			_bJaico Publishing House _aNew Delhi _c2003
300			_aXVIII, 276
520			_aReview A practical, "user friendly," managerial handbook to implementing dynamic and effective conflict resolution practices. A first-rate guide. -- Midwest Book Review, August 2002 Chock full of definitions, clarifications, careful analysis, and thoughtful examples. Worthy of careful study. -- Alternative Resolutions, August 2002 Featured summary selection for Oct. 2002 (one of 30 best business books of the year). -- Soundview Executive Book Summaries, October 2002 Instead of reaching for the aspirin when a conflict arises, managers may want to reach for this book. -- Dallas Morning News, Sept. 15, 2002 It's not pay or working conditions but often a bad supervisor that causes problems. -- Houston Chronicle, June 7, 2002 Offers a framework for management that proactively minimizes conflict; ensures conflict that occurs is surfaced, resolved, and turned into learning. -- The Business Reader, July 2002 Relevant to the times. Thoroughly, concisely, covers the steps to take to turn conflict within the organization to its advantage. -- The Texas Mediator, Summer 2002 Shows how a company can create a comprehensive, organization-wide effort to resolve conflict events with proven strategies and practical tools. -- Delta Business Journal, August 2005 The book of the month is an authoritative examination of conflict in organizations. A framework that proactively minimizes conflict. -- The Business Reader, July 2002 What's refreshing about this book is the authors'view that a dose of conflict is actually good. -- Dispute Resolution Journal, Aug-Oct 2002 --This text refers to the Hardcover edition.
650			_aConflict Management, Strategic Planning, Business Planning, Corporate Governance _918558
942			_2ddc _cBK
999			_c39316 _d39316