000			01376nam a2200193Ia 4500
003			OSt
005			20160531175341.0
008			150210s9999 xx 000 0 und d
020			_a978-1-59337-186-9
082			_bPIN _a158.26
100			_aPincus, Marilyn _922784
245			_aManaging Difficult People _bA Survival Guide For Handling Any Employee _cPincus, Marilyn
260			_bViva Books Pvt Ltd _aNew Delhi _c2008
300			_aXIV, 210
520			_aDon't Let Negaholics Rule Your Workplace! As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.
650			_aPersonnel Management, Problem Employees, Supervision of Employees _922785
942			_2ddc _cBK
999			_c39544 _d39544