000 | 00464nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 150210s9999 xx 000 0 und d | ||
020 | _a9789350621790 | ||
082 | _b658.812 | ||
100 |
_aGirdhar, Seema _916991 |
||
245 |
_aUnderstanding CRM _cSeema Girdhar |
||
260 |
_bExcel Books _aNew Delhi _c2013 |
||
300 |
_a350 P. _bPaper |
||
650 |
_aCustomer relationaship management _916992 |
||
942 |
_2ddc _cBK |
||
999 |
_c39775 _d39775 |