000 00464nam a2200157Ia 4500
008 150210s9999 xx 000 0 und d
020 _a9789350621790
082 _b658.812
100 _aGirdhar, Seema
_916991
245 _aUnderstanding CRM
_cSeema Girdhar
260 _bExcel Books
_aNew Delhi
_c2013
300 _a350 P.
_bPaper
650 _aCustomer relationaship management
_916992
942 _2ddc
_cBK
999 _c39775
_d39775