| 000 | 00602nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 160223s2006 xx 000 0 und d | ||
| 020 | _a9.78032E+12 | ||
| 082 | _a658.7 | ||
| 100 | _a"Richard D. Metters, Kathryn H. King-Metters, Madeleine Pullman, Steve Walton" | ||
| 245 | _aSuccessful service operations management | ||
| 250 | _a2 | ||
| 260 |
_aDelhi _bCengage learning _c2006 |
||
| 300 | _a"xvii,406 p." | ||
| 650 | _aOperations management | ||
| 773 | 0 |
_032480 _956597 _aMETTERS, KING-METTERS, PULLMAN AND WALTON _b _dNEW DELHI CENGAGE LEARNING _o3331400 _tSERVICE OPERATION MANAGEMENT --Book CD _w _x _z |
|
| 999 |
_c41374 _d41374 |
||