000			01509 a2200205 4500
008			160318b xxu||||| |||| 00| 0 eng d
020			_a9788130930955
082			_a658.3124
100			_a Phillips, Patricia Pulliam _920858
245			_aMeasuring the success of coaching : _ba step-by-step guide for measuring impact and calculating ROI _cPatricia Pulliam Phillips; Jack J Phillips; Lisa Edwards
260			_bViva Publishing House _c2015 _aNew Delhi
300			_axi, 227 p. _bPaper
520			_aMeasuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI provides an approach for objectively measuring success in coaching, allowing you to develop effective and efficient coaching programs and to demonstrate the return on investment of these programs. Part I of Measuring the Success of Coaching explains the concept of return on investment (ROI) in personnel coaching programs and how to measure it accurately. Part II consists of relevant, highly detailed case studies that show "evaluation in action," demonstrating how actual organisations have implemented coaching programs and effectively measured the ROI of those programs.
650			_aEmployee coaching _x Evaluation. _xCost effectiveness _920859
650			_2Executive coaching _x Evaluation. _xCost effectiveness _920860
700			_aEdwards, Lisa, _920861
700			_aPhillips, Jack J., _920862
942			_2ddc _cBK
999			_c42047 _d42047