| 000 | 00461nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 160223s2006 xx 000 0 und d | ||
| 020 | _a9780324224375 | ||
| 082 | _a658.7 | ||
| 100 | _aRichard D. Metters | ||
| 245 | _aSuccessful Service Operations Management | ||
| 250 | _a2 | ||
| 260 |
_aDelhi _bCengage learning _c2006 |
||
| 300 | _axvii,406 p. | ||
| 650 | _aOperations Management | ||
| 700 |
_a Kathryn H. King-Metters _a Madeleine Pullman _a Steve Walton |
||
| 999 |
_c42799 _d42799 |
||