000 00440nam a2200145Ia 4500
008 160223s201 xx 000 0 und d
020 _a978-81-317-3939-4
082 _a658.8 (SER)
100 _aLovelock, Christopher
245 _aServices Marketing :
_bPeople, Technology And Strategy
260 _aDelhi
_bPearson education
_c201
300 _axxi,683 p.
650 _aServices Marketing
700 _a Chatterjee, Jayanta
_a Wirtz, Jochen
999 _c42826
_d42826