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100			_aSingh, Ravi Inder _921462
245			_aEfficiency and profitability of public and private sector banks in india: data envelopment analysis approach _cRavi Inder Singh and Simran Kaur
260			_aHydrabad _bIUP Publication _cFebruary 2016
300			_a28-49 p. _bPaper
500			_aIn this era of Internet and advanced information and communication technology, it is very important for banking industry to introduce innovative electronic banking delivery channels and services. This study attempts to present a comprehensive view of the current status of e-banking in India and analyze the growth and trends of electronic channels of banking service delivery. In addition, the study does a comparative analysis of public and private sector banks. The study is mainly based on two-fold analysis: the first part analyzes online/PC banking through Diniz model of website survey, and the second part analyzes other e-banking delivery channels based on secondary data compiled from Reserve Bank of India website. The analyses revealed that e-banking is becoming massively popular in India and has led to huge competition among banks. Indian banks are showing higher growth and trends in terms of electronic banking delivery channels, and both public and private sector banks provide e-banking services competitively, but the main competition exists between the SBI Group and new private sector banks.
650			_aE-banking _xBanking _zIndia _921463
700			_a Kaur, Simran _921466
773	0		_030414 _957139 _aMURTHY, E N _dIUP PUBLICATION HYDERABAD _o5555507 _tBANK MANAGEMENT
942			_2ddc _cJA-ARTICLE
999			_c42948 _d42948