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100			_aJindal, Neena: Sehrawat, Anil: Medury, Y. _921719
245			_aStatus of User-Centric E-Governance Practices in North India _cJindal, Neena
260			_aNew Delhi _bMr. Satya Gilani on behalf of Associated Management Consultants (P) Ltd., _cFebruary 5, 2016
300			_a18-29
500			_aInformation and communication technologies (ICT) suggest to the government new possibilities for providing citizens may expect better services from the government. The user centric approaches of the government services motivate the user to utilize and avoid criticism. The user needs to be placed at the center of development, and provisions need to be in place for electronic public services. Simultaneously, it is required to check the impact of the new services on customers. User satisfaction may have a definite decisive influence on large-scale adoption and use of E-government services. This paper attempted to find out the extent of use and impact of e-governance on the welfare services of the government in six Indian states- Chhattisgarh, Haryana, Himachal Pradesh, Punjab, and Uttarakhand
650			_aICT based services, E-governance, government internet services, Internet _921720
773	0		_030328 _958762 _aGILANI, MEENAKSHI _dGILANI MEENAKSHI NEW DELHI _o5555664 _tPRABANDHAN _z0975-2854
942			_2ddc _cJA-ARTICLE
999			_c43042 _d43042