000			02425 a2200205 4500
008			160802b xxu||||| |||| 00| 0 eng d
020			_a 9780198077053
082			_a651.7
100			_aRaman, Meenakshi _923258
245			_aBusiness communication Book CD _cMeenakshi Raman and Prakash Singh
250			_a2
260			_bOxford University Press _c2012 _aNew Delhi
300			_aCD
505			_aPart I: Understanding Business Communication 1. Nature and Scope of Communication 1. Non-verbal Communication 1. Cross-cultural communication (new chapter) 1. Technology-enabled Business Communication Part II: Writing Business Messages and Documents 1. Business writing 1. Business Correspondence 1. Instructions 1. Business Reports and Proposals 1. Career building and Resume writing (new chapter) Part III: Developing Oral Communication Skills for Business 1. Effective Listening 1. Business Presentations and Public Speaking 1. Conversations 1. Interviews 1. Meetings and Conferences 1. Group Discussions and Team Presentations 1. Team Briefing Part IV: Understanding Specific Communication Needs 1. Communication across Functional Areas 1. Corporate Communication 1. Persuasive Strategies in Business Communication 1. Ethics in Business Communication 1. Business Communication Aids Appendices Transitional words and phrases Action words Interview questions Common usage errors Commonly misspelt words British and American vocabulary Index
520			_aThis second edition of Business Communication has been updated with one two new chapters, new sections, new figures and photographs, and appendices. The text material has been restructured to focus on the changes since the last edition. It is now divided into four parts and has 21 chapters. Beginning with an introduction to the principles of business communication, the book discusses the written aspect of business communication. The third part concentrates on developing oral skills for business and finally the fourth part analyses specific communication needs. It provides in-depth coverage of the core components of business communication: oral communication, written communication, and group and persuasive communication.
650			_aBusiness Communication _923259
700			_aSingh, Prakash _923260
942			_2ddc _cBK
999			_c43272 _d43272