000 00559nam a22001697a 4500
003 OSt
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100 _aKulkarni, Kavita
_923707
245 _aA study on analyzing E-service quality of Airline E-Ticketing service
_cKulkarni, Kavita
250 _aPG-14-28
_b2014-2016
260 _aMumbai
_bIES's Management College and Research Centre
_cApril 2016
300 _a75
_eWith CD
500 _aName of the Guide: Prof. Suhas Pai
650 _aService Marketing
_923708
942 _2ddc
_cPR
999 _c43491
_d43491