000			nam a22 4500
999			_c47203 _d47203
008			170728b xxu||||| |||| 00| 0 eng d
020			_a978-81-309-3363-4
082			_a651.7/Gup/Gup
100			_aGupta, Alpana; Gupta, S.M. _926276
245			_aEffective business communication
260			_aNew Delhi _bViva Books Pvt. Ltd. _c2016
300			_a416 p. _bPaper
505			_aContents: Preface Acknowledgements Chapter 1: What is Communication Chapter 2: Media and Types of Communication Chapter 3: Qualities of Good Communication Chapter 4: Organisational Communication Chapter 5: Listening Chapter 6: Phonetic Symbols and Transcription Chapter 7: Conversational English Chapter 8: Group Discussions Chapter 9: How to Face Interviews Chapter 10: Seminar Presentations Chapter 11: How to Conduct a Meeting Chapter 12: Business Proposals Chapter 13: Paragraph Writing Chapter 14: Essay Writing Chapter 15: Cross Cultural Communication Chapter 16: Development of Soft-Skills Chapter 17: Negotiations Chapter 18: Functional English for Business Chapter 19: Resume Writing Chapter 20: Business Letter Writing Chapter 21: E-mail Messages Chapter 22: Telephone Etiquette Chapter 23: Business Vocabulary Chapter 24: Sundry Vocabulary Chapter 25: Words Often Confused Chapter 26: List of Words that are Generally Misspelt/Mispronounced Appendix I: Abbreviations Appendix II: Punctuation Review Appendix III: Common Errors in Business Writing Appendix IV: Questions on Communication References Index
520			_aThis book will prove useful for executives, managers, professionals from a wide range of industries who wish to improve their business language and professional skills. This course will develop language skills in meetings and common strategies for presentation skills, business skills, listening skills, business letter writing skills and superb resume writing skills. The professionals will be able to communicate more confidently, speak more accurately and fluently, improve their written English including emails, expand their business vocabulary, improve their knowledge of grammar, work successfully in international cultural environment, and develop their soft skills. The course will help the MBA, BBA and Hotel Management aspirants to participate in group discussions and face interviews successfully. The material is based on latest research in language acquisition, communication theory and linguistics. The course material has been presented in a user-friendly, easy to understand, lucid and simple English.
650			_aBusiness Communication _926277
700			_aGupta, S. M. _926278
942			_2ddc _cBK