000 00323nam a2200121Ia 4500
008 170724s2016 xx 000 0 und d
020 _a9789385985188
100 _aNiyogi, Shil
245 _aLean Customer Engagement
260 _aNew Delhi
_bSage Publications
_c2016
300 _aXX, 178
650 _aCustomer relation, New Product
906 _aPaper
999 _c47648
_d47648