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100 _aVadhvani, M. D.
_929928
245 _a Application of Lean Principles in Indian Service Sector: Exploratory Analysis
300 _a321-339 p.
520 _aIn the current era of globalization, each organization, either manufacturing or service, is starving to improve the competitive dimensions. As the customers have become more demanding in terms of price, quality and delivery, organizations must use worldclass practices in their business functions to get maximum output. The Indian service sector is gaining more and more interest as the connected manufacturing sector is expanding. Many techniques are being used by the service sectors whose origins are in automanufacturing industries. This research article attempts to identify the challenges, improvement practices, strategies and improved performance measures considering the application of lean principles in service organizations. For this purpose, service industries working in the Gujarat state have been selected as sample, and an exploratory analysis has been conducted. The results show moderate application of lean principles in the business functions of the service sector. This can be further enriched by developing a set of guidelines and models to help them implement lean principles and associated practices.
653 _aLean management
653 _aService sector
653 _aQuality control
653 _aManufacturing industries
653 _aEconomic globalization
653 _aExploratory factor analysis
700 _aBhatt, M. G.
_929929
773 0 _031657
_969498
_aCHAKRAVORTY S K (EDITOR)
_dMD PUBLICATIONS PVT. LTD NEW DELHI
_o5558311
_tPRODUCTIVITY :
_z0032-9924
942 _2ddc
_cJA-ARTICLE