000 02126nam a2200205 4500
999 _c50305
_d50305
003 OSt
005 20180828122944.0
008 180828b ||||| |||| 00| 0 eng d
100 _aGhuman, Mandeep Kaur
_928790
245 _aProfiling Customers Based on Their Social Risk Perception: A Cluster Analysis Approach
300 _a41-52 p.
520 _aPast research asserts that social risk is an important determinant of consumer purchase behaviour; however, the characteristics of consumers who perceive high/low social risk in a purchase decision have been largely neglected. This study examines consumer social risk perception from a sample of Indian consumers of automobiles. The study segments the consumers using a cluster analysis, and explores differences between clusters based on consumers’ social risk perception and their psychological, cultural, and socio-demographic variables. Need for cognition (NFC) and risk-taking tendency are the two psychological variables focused in the study. The three cultural dimensions considered include collectivism, power distance, and masculinity. The cluster analysis yielded three clusters: high social risk perceivers, medium social risk perceivers, and low social risk perceivers. High social risk perceivers are found to be the individuals with high NFC, low risk-taking tendency, high collectivism, low power distance, and high masculinity. Medium social risk perceivers are the individuals with medium level of NFC, risk taking tendency and collectivism, and are low on power distance and masculinity. Low social risk perceivers are the consumers low in NFC, high in risk-taking tendency, low on collectivism, high on power distance, and low on masculinity. Further, each cluster was cross tabulated with consumer demographics.
653 _aSocial risk perception,
653 _aneed for cognition,
653 _arisk-taking tendency,
653 _acluster analysis
700 _aMann, Bikram Jit Singh
_932204
773 0 _030632
_972110
_aRAINA, ROSHAN
_dINDIAN INSTITUTE OF MANAGEMENT LUCKNOW
_o5559127
_tMETAMORPHOSIS
_z0972-6225
942 _2ddc
_cJA-ARTICLE