000			01767nam a2200229 4500
999			_c50482 _d50482
003			OSt
005			20181120182126.0
008			181120b ||||| |||| 00| 0 eng d
100			_aotlikar, Vrunda . _932547
245			_aBusiness Process Re-engineering for Bed Allocation Process in a Tertiary Care Hospital in Mumbai
300			_a136–143 p.
520			_aA proficient bed allotment system in the hospital reflects effective management. Minimizing the waiting time and appropriate bed allocation ensures quality of care and optimum utilization of hospital resources. The hospital management must respond to the growing needs of the patient care by reducing the admission delays and communication delays among health care providers. The objective of the study was to understand the bed allocation process, to evaluate reasons for delay in bed allotment and to minimize the waiting time for new admissions in a 750-bedded tertiary care hospital. The study was conducted by taking a random sample of 35 beds of general category. The admission time was recorded through hospital information system and by interviewing the nursing and housekeeping staff. The study revealed that the delay in communication from nurse station to admission counter was the major reason followed by delay in billing process and delay in preparing bed by the housekeeping staff.
653			_aBed utilization,
653			_abed allocation,
653			_aadmission delays,
653			_acommunication delays
700			_aDsouza,Bryal, _932548
700			_aKamath, Rajesh _932549
700			_aApuri, Nikitha _932550
773	0		_029022 _972114 _aSAGE PUBLICATIONS _dNEW DELHI SAGE PUBLICATIONS 2012 _o5559131 _tJOURNAL OF HEALTH MANAGEMENT _x0972-0634
942			_2ddc _cJA-ARTICLE