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100 _aPrætorius, Thim
_932620
245 _a Achieving Better Integration in Trauma Care Delivery in India Insights from a Patient Survey
300 _a234–254 p.
520 _aInterdependencies among healthcare providers result in complex healthcare supply chains with fragmented healthcare processes characterized by coordination failure and incentive misalignment. In developing countries where resources are scarce such coordination failures can have a severe impact on patient health. However, limited knowledge exists about how coordination takes place across and within the different healthcare service providers and how this influences hospital transfer time and length of stay. This article research this gap by studying trauma care delivery in India using a patient survey (n = 104). The Indian healthcare system is insightful because India has to provide low-cost care to large populations living in geographically big areas and the healthcare infrastructure struggles to meet increasing demands. The findings suggest mechanisms to better integrate the processes from the accident site to the hospital which include setting up referral processes, 24-hour ambulance services, using third-party coordinators and process improvement within the hospital following lean principles.
653 _aIntegration
653 _acoordination
653 _ahealthcare supply chains
653 _a trauma care, India
700 _aChaudhuri, Atanu
_932621
700 _aVenkataramanaiah, S.
_929987
700 _aHasle, Peter
_932622
700 _aSingh, Ajai
_932623
773 0 _029022
_972765
_aSAGE PUBLICATIONS
_dNEW DELHI SAGE PUBLICATIONS 2012
_o5559440
_tJOURNAL OF HEALTH MANAGEMENT
_x0972-0634
942 _2ddc
_cJA-ARTICLE