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_d51125
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100 _aYadav, Sheetal
_933445
245 _aA Study of Employee Engagement and Its Impact on Organizational Citizenship Behavior in the Hotel Industry.
300 _a7-31 p.
520 _aThe study aims to examine the relationship between Employee Engagement (EE) and Organizational Citizenship Behavior (OCB) in the Indian hotel industry. Data was collected using a research instrument for EE and OCB. The response rate for employee engagement was 25.5% and for OCB 13.75%. The Exploratory Factor Analysis extracted three factors of EE, namely, intimacy, enthrall, and participation. Further, these factors of EE were analyzed with OCB for correlation and t-test, and the result proves that EE has a significant impact on OCB. Since the deductive inquiry proceeds from the general concept to the specific, the findings of the study provide a significant indicator to the firms for enhancing OCB by engaging its employees more effectively. The study can contribute to developing a conceptual model for demonstrating the relationship between EE and OCB
653 _aOrganizational citizenship behavior
653 _aJob involvement
653 _aHotel employees
653 _aExploratory factor analysis
653 _aConceptual models
700 _aMorya, Kishore Kumar
_933446
773 0 _030423
_974150
_aMURTHY, E N
_dIUP PUBLICATION HYDERABAD
_o55510043
_tORGANIZATIONAL BEHAVIOR
942 _2ddc
_cJA-ARTICLE