000 01631nam a2200205 4500
999 _c51151
_d51151
003 OSt
005 20190425150911.0
008 190425b ||||| |||| 00| 0 eng d
100 _aAlam, Mohd. Sarwar
_933494
245 _aThe Role of Social Media Communication in Brand Equity Creation: An Empirical Study.
300 _a34-78 p.
520 _aSocial media interactions among consumers have changed the marketing scenario. Businesses are actively present on social media platforms so that they can understand how consumers are responding to anything related to their brands. This is imperative as the consumers' online interactions and discussions are shaping the brand's image and purchase intentions. In the light of this environment, this study aims at finding out the influence of social media communications on brand equity with special focus on how the two dimensions of social media communication, i.e., brand or firm-related content and user-generated content influence brand equity and purchase intentions. The study shows that firm-created content over social media significantly influences functional brand image, whereas user-generated content significantly influences brand awareness and hedonic brand image. Further, brand awareness and hedonic brand image lead to brand attitude, which finally impacts purchase intention
653 _aBrand image
653 _aBrand equity
653 _aSocial media
653 _aCorporate communications
700 _aKhan, Bilal Mustafa
_933495
773 0 _030415
_974210
_aMURTHY, E N
_dIUP PUBLICATION HYDERABAD
_o55510091
_tBRAND MANAGEMENT
942 _2ddc
_cJA-ARTICLE