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100 _aPieper, Jenna R.
_925905
245 _aReferral Hire Presence Implications for Referrer Turnover and Job Performance
300 _a1858-1888 p.
520 _aA great deal of research has been devoted to understanding the organizational returns of employee referral programs, particularly with respect to outcomes involving those hired through the referral process. Yet, no work has addressed whether the presence of a referral hire (i.e., the referred candidate who is hired and working in the firm) is related to behavioral outcomes for the referrer. Drawing on the social enrichment perspective, we theorize how referral hire presence (RHP), which is the time during which the referrer’s and the referral hire’s employment spells overlap, impacts referrer behavior. Using data from 265 referrers in a U.S. call center, we found that RHP was negatively related to referrer voluntary turnover and positively related to referrer job performance. Further, results from a supplemental experimental study supported our social enrichment rationale for the field study relationships, as the construct was associated with both RHP and additional attitudes known to be proximal predictors of turnover and performance. We also explore boundary conditions for the RHP effect in the call center data, revealing a nuanced mix of moderators of RHP effects. Overall, our findings provide the first evidence for the role of social enrichment, possible modifications to the well-established social enrichment perspective in the workplace, and evidence that understanding the impact of referral hiring necessitates careful consideration of the behavioral consequences for the referrer.
653 _aReferral hiring
653 _aReferrers
653 _aSocial enrichment
653 _aPerformance
653 _aVoluntary turnover
700 _aTrevor, Charlie O.
_914740
700 _aWeller, Ingo
_934016
700 _aDuchon, Dennis
_934017
773 0 _029017
_975300
_aDEBORAH E. RUPP
_dWEST LAFAYETTE SAGE PUBLICATION 2012
_o55510586
_tJOURNAL OF MANAGEMENT
_x 0149-2063
942 _2ddc
_cJA-ARTICLE