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999			_c52351 _d52351
003			OSt
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008			190802b ||||| |||| 00| 0 eng d
100			_aBapuji, Hari _934039
245			_aHow Understanding-Based Redesign Influences the Pattern of Actions and Effectiveness of Routines
300			_a2132–2162 p.
520			_aUsing a novel, mixed-methods research design, we examine how understanding-based redesign of a routine influences its effectiveness. By understanding-based redesign, we refer to an intentional change in routine design such that it aligns more closely with the understandings of participants regarding how to perform their roles in the routine. We argue that this type of redesign improves the effectiveness of a routine by facilitating the actions and interactions of routine participants. Our empirical examination focused on manipulating the procedure and physical artifacts available for performing the towel-changing routine at a hotel. Through a field experiment, we found that understanding-based redesign results in greater effectiveness of the routine, and based on a qualitative, interviews-based inquiry with key participants in the routine, we propose six processes by which understanding-based redesign influences participant actions that support routine effectiveness. Our study offers important implications for strategy and organizations research on routines, as well as useful implications for management practice.
653			_aOutine redesign
653			_aRoutine effectiveness
653			_aAction in routines
653			_aArtifacts
653			_aSustainability
700			_aHora, Manpreet _934040
700			_aSaeed, Akbar _934041
700			_aTurner, Scott _934042
773	0		_029017 _975300 _aDEBORAH E. RUPP _dWEST LAFAYETTE SAGE PUBLICATION 2012 _o55510586 _tJOURNAL OF MANAGEMENT _x 0149-2063
942			_2ddc _cJA-ARTICLE