000 01701nam a2200193 4500
999 _c52723
_d52723
003 OSt
005 20191023134856.0
008 191022b ||||| |||| 00| 0 eng d
100 _aRashid, Abdul
_934852
245 _aImpact of CSR Criteria and Sub-Criteria on Retailer Personality: A Study using AHP
300 _a52-64 p.
520 _aThe retail industry accounts for about 10% percent of the total GDP of India and the retail industry generates around 8% of the total employment. An objective of this study was to analyze the relative importance of different CSR criteria on retailer personality in organized retail. Data were gathered from experts through specially designed AHP questionnaire and analyzed using the pairwise comparison through AHP. Weights for three CSR criteria, that is, environmental responsibility, societal responsibility, and philanthropic activities were determined. Hierarchical structure was developed to depict the relative importance of each criterion and sub-criteria of CSR. The results revealed that criterion of societal responsibility of CSR had maximum impact on building retailer personality, while criterion of environmental responsibility had minimum impact. In sub criteria comparison, no selling of cigarettes and tobacco had maximum impact on retailer personality, while solar energy use had minimal impact. Implications and recommendations were suggested to retail managers.
653 _aCSR Dimensions
653 _aAnalytic Hierarchy Process
653 _aOrganized Retail
700 _aRokade, Varsha
_934853
773 0 _030328
_973949
_aGILANI, MEENAKSHI
_dGILANI MEENAKSHI NEW DELHI
_o5559904
_tPRABANDHAN
_z0975-2854
942 _2ddc
_cJA-ARTICLE