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CUSTOMER GENIUS:BECOMING A CUSTOMER-CENTRIC BUSINESS

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CUSTOMER GENIUS:BECOMING A CUSTOMER-CENTRIC BUSINESS - UNITED KINGDOM CAPSTONE PUBLISHING (A WILEY COMPANY) 2010 - 394

ISBN: 978-81-265-2345-0

Subjects--Index Terms: CUSTOMER RELATIONSHIP MANAGEMENT

Dewey Class. No.: 658.812 / 13267

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CUSTOMER GENIUS:BECOMING A CUSTOMER-CENTRIC BUSINESS